Leasing Agent - Irving, TX

Irving, TX
Full Time
Mid Level

Position Overview

The Leasing Consultant is responsible for leasing apartments, providing exceptional customer service, and creating a welcoming experience for current and prospective residents. The ideal candidate has a strong sales background and experience with Yardi (preferred).


Key Responsibilities

  • Greet and qualify prospective residents (in-person and by phone)

  • Conduct community tours and demonstrate apartment homes using product knowledge and closing techniques

  • Process applications and secure deposits in accordance with company policies and Fair Housing guidelines

  • Record all traffic and maintain accurate guest cards and reports

  • Follow up with prospects to close sales and refer to sister communities when appropriate

  • Monitor advertising effectiveness and track local market competition

  • Process resident service requests and ensure timely follow-up

  • Represent the company professionally at all times

  • Complete assigned tasks and projects within deadlines


Qualifications

  • 2+ years of leasing, sales, or related experience

  • Yardi experience preferred

  • Leasing 101 certification required within first 3 months

  • Valid driver’s license and reliable transportation

  • Strong communication, sales, and closing skills

  • Professional phone and in-person etiquette

  • Positive, solution-oriented, and resident-focused mindset

  • Basic computer proficiency

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